Giving feedback 提供反饋時用的詞語

A learning English programme about giving feedback.

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Episode 14 - Telephone tell-tale 電話故事

Following Anna's successful Imperial Lemon presentation, Mr Lime from Citrus Ventures has put in a big order.

But rather than being congratulated by the boss, she's in trouble because of her poor telephone manner.

Paul 提醒 Anna 在接電話時需要注意什麼？

答案在本期節目文字稿的最後一頁。

However, help is at hand, and from an unexpected person...

Language for giving feedback 提供反饋時用的詞語

This week's programme focuses on the language needed to tell someone they」re not doing something correctly and suggesting ways to improve.

Phrases from the programme:

I」m a little bit concerned about…

我有點擔心…

You need to work on…

你需要改進…

Perhaps you should think about..

或者你需要想一想…